Refund & Cancellation

We only offer return on damaged piece only.

We want you to be completely satisfied with your purchase. If you receive a damaged item, we offer refunds under the following conditions:

• Items must be reported as damaged within 1 days of receiving the order.
• To initiate a refund for a damaged item, the customer must provide a video of the parcel opening clearly showing the damaged item.
• The video must clearly demonstrate the condition of the item upon arrival, including any damage incurred during shipping.
• Once the video is received and reviewed by our team, we will provide further instructions on processing the refund.
• Refunds will be issued to the original form of payment within [number] business days after the damaged item is returned and verified.

If you have any questions or concerns regarding our return policy, please feel free to contact us at shreejewel24@gmail.com.